Connect in 4 easy steps.
Check your addressEnter your address below to find out which type of nbn connection you can get.
Choose a planChoose the Telstra nbn plan that's right for you. Once you've ordered, we'll start your switch to nbn.
Connect to nbnWe'll send you everything you need, including a Telstra Smart Modem for new customers. We'll let you know if you need a technician.
Set up your modemUse our easy install guide to set up your modem. Then connect all your devices and start enjoying your new nbn connection.
Check what type of nbn you can get
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The address you entered
nbn technician appointments - how they work.
Once you've ordered your nbn plan, if you need an nbn technician we'll set up an appointment for you. If not, we'll let you know when your service is ready so you can set up your modem yourself.
We schedule your appointment
We set up the earliest possible appointment time and send you an order ID. Use this ID to check or reschedule your appointment via the order tracker below.
Be ready for your appointment
Set up your modem
Choose how to install your modem
Installing the modem yourself is easy. Once you've connected it to the nbn outlet, your Telstra Smart Modem syncs with your devices at the touch of a button. You can follow the instructions in the modem pack or use the easy online setup guide.
You can book a professional installation appointment during checkout for $240. A skilled Telstra technician will help install your modem and connect your devices.
Why choose us for nbn?
Our nbn satisfaction guarantee
If you're not happy with your nbn service, let us know within 30 days and if we can't fix it you can cancel with no obligation.
Connect in minutes with Telstra Smart Modem
No $99 connection fee
Changing plans is easy
Choose a premium plan and you may be eligible to add more speed.